Support

Krat13 โ€” Frequently asked questions

Getting started

How do I add my first record?

Tap the + button in the top-right corner of the Collection tab. You can fill in the details manually, scan a barcode, or paste a Discogs / Apple Music URL to auto-fill everything.

Can I import my existing Discogs collection?

Yes. In Discogs, go to My Collection โ†’ Export to download a CSV. Then in Krat13 go to Settings โ†’ Import from CSV and select the file. The import handles Discogs's format automatically (condition grades, "Artist, The" name inversion, format strings, etc.).

Does Krat13 require an account?

No. Krat13 is entirely account-free. Your data lives on your device and syncs via your existing iCloud account if you want it โ€” no sign-up, no email, no password.

iCloud sync

Why isn't my collection syncing between my devices?
  1. Make sure you are signed in to the same Apple ID on both devices.
  2. Go to Settings.app โ†’ [Your Name] โ†’ iCloud and ensure iCloud Drive is enabled.
  3. Check that Krat13 is listed and enabled under iCloud โ†’ Apps Using iCloud.
  4. Give it a minute โ€” CloudKit sync is not instant. The iCloud Sync section in Krat13 โ†’ Settings shows the current status.
  5. A poor network connection on either device will delay sync.
Will I lose data if I delete and reinstall the app?

If iCloud sync was working, your collection will be restored from iCloud after reinstall within a few minutes. If you only had local data (iCloud disabled), reinstalling permanently deletes it โ€” we recommend exporting a backup first via Settings โ†’ Export Backup (JSON).

Cover art

My cover art won't load. What can I do?

Try Settings โ†’ Repair Missing Covers. The app will search MusicBrainz and iTunes for each record with a blank or broken URL and propose replacements. You review each one before anything is saved.

You can also edit the record and paste a direct image URL, or take a photo of the sleeve using the camera button in the edit form.

Can I use my own photos as cover art?

Yes. When editing a record, tap the camera icon in the Cover Image section to take a photo or choose from your library. The image is saved locally on your device.

Backup & restore

How do I back up my collection?

Go to Settings โ†’ Export Backup (JSON). This saves a complete backup of your collection and want list to Files or iCloud Drive. You can also export a CSV or PDF inventory.

How do I restore a backup?

Go to Settings โ†’ Import Backup (JSON) and select your .json backup file. You will be asked to confirm before anything is replaced.

Note: restoring a backup replaces your current collection. Export a fresh backup first if you want to keep both.

Widgets

How do I add a widget to my home screen?

Long-press your home screen โ†’ tap + in the top-left โ†’ search for "Krat13". Choose from Today's Spin (small), Recently Added (medium), or Vinyl Shelf (large). Lock screen widgets are available in the same list.

The widget shows old data or won't update.

Widgets refresh automatically when you open the app and whenever your collection changes. If it is stuck, open Krat13 and add or edit any record โ€” this triggers a widget refresh. iOS also limits widget update frequency; "Today's Spin" refreshes at midnight each night by design.

NFC sleeve stickers

How do I use NFC stickers with Krat13?

Open a record's detail page and scroll to the NFC Sleeve Sticker section. Tap Write Tag, then hold an NFC sticker near the top of your iPhone. Once written, tapping that sticker with any iPhone opens the record directly in Krat13.

Any NDEF-compatible NFC sticker works. Common options: NTAG213/215/216 stickers (widely available for under $0.10 each).

NFC is not available on my device.

NFC is supported on iPhone 7 and later. It is not available on iPad or Mac. The NFC section shows a "not supported" notice on unsupported devices.

Privacy

Does Krat13 sell my data?

No. We do not sell, share, or monetise user data in any way. See our full Privacy Policy.

How do I delete all my data?

Go to Settings โ†’ Clear All Data. This permanently deletes your local collection and want list. To remove iCloud data, go to Settings.app โ†’ [Your Name] โ†’ iCloud โ†’ Manage Storage โ†’ Krat13 โ†’ Delete Data.

Still need help?

We try to respond within 24โ€“48 hours. Include your iOS version and a description of what happened.

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